Effective Date: 31 Dec 2023

Please carefully review these Terms & Conditions before using any services offered by MR Creations.

1. Acceptance of Terms

By accessing or using our website, placing an order, or utilizing any of our services, you agree to be bound by these Terms & Conditions. If you disagree with any of these terms, you are not authorized to use our services.

2. User Accounts

Creating an account is optional for browsing our website, but required for placing orders or utilizing certain features. To create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.

3. Orders and Payment

  • All orders placed with MR Creations are considered binding contracts.
  • Prices are listed in PKR and are subject to change without prior notice.
  • We accept Jazzcash/Easypaisa/UBL.
  • Payment must be received in full before production of any personalized pieces begins.
  • Please allow minimum 72 hours or 3 days for order processing and production.

4. Refunds and Returns

  • Due to the custom nature of our resin art, refunds are not available for completed or started orders.
  • You may request a full refund for pending orders before production begins.
  • We may consider alternative solutions for started orders, such as modifications or store credit, at our discretion.
  • If a product arrives damaged, please contact us within 24 hours for a replacement or store credit.

5. Shipping and Delivery

  • Shipping costs are calculated based on weight, destination, and selected shipping method.
  • We ship only in Pakistan.
  • Delivery times may vary depending on chosen service and location.
  • You are responsible for providing accurate shipping information.

6. Use of Website and Content

  • All content on our website, including text, images, and designs, is the property of MR Creations or its licensors.
  • You may not copy, modify, distribute, or otherwise exploit any of this content without our written permission.

7. Intellectual Property

  • All designs and artwork created by MR Creations are protected by intellectual property laws.
  • You may not copy, reproduce, or sell any of our designs or artwork without our written permission.

8. Disclaimer of Warranties

  • Our products are handcrafted and may contain slight imperfections.
  • We do not guarantee the perfect uniformity or accuracy of color representation in digital images.
  • We make no warranties, express or implied, regarding the quality, suitability, or merchantability of our products.

9. Limitation of Liability

  • MR Creations will not be liable for any damages, direct or indirect, arising from the use of our products or services.
  • We are not responsible for any delays or disruptions in service caused by factors beyond our control.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at [email protected].

I hope this helps! Let me know if you have any other questions.